RCS messaging
powered by AI
We build RCS, SMS, and MMS solutions with intelligent automation. Rich media, verified sender identity, interactive experiences—with AI that engages customers around the clock.
Our track record
Messages delivered
Grade infrastructure
Uptime reliability
Services
RCS, SMS & MMS—built for scale
RCS requires approval from Google and every major carrier—a process that can take weeks. We handle everything from carrier negotiations to AI-powered automation, building complete messaging solutions.
RCS Development
Custom RCS messaging with rich media, interactive buttons, carousels, and seamless two-way communication.
Brand Verification
Google-verified business profiles that display your logo and name. We handle carrier approvals across AT&T, Verizon, T-Mobile, and more.
Rich Media Experiences
High-resolution images, video, carousels, and suggested actions that drive 10x higher engagement than SMS.
AI Automation
Intelligent conversational AI layered on RCS that handles inquiries and engages customers 24/7.
SMS & MMS
Not ready for RCS yet? We build complete SMS and MMS solutions too—with automatic RCS fallback when you're ready to upgrade.
Strategic Consulting
Expert guidance on RCS strategy, compliance, and best practices for maximum engagement.
See the Difference
RCS vs SMS—side by side
Drag the slider to compare. RCS transforms plain text into rich, branded experiences that customers actually want to engage with.
RCS
SMS
10x
Higher engagement
35%
Better click-through
Rich Conversations
Images, buttons & carousels
Verified Sender
Google-verified identity
Interactive Cards
Product & booking flows
Higher Engagement
10x better than SMS
The RCS Advantage
Engagement that traditional messaging can't match
RCS brings the power of app-like experiences to native messaging. Your customers get rich, interactive content without downloading anything new.
35%
Higher open rates than email
10x
Better click-through rates vs SMS
98%
Message delivery rate
45%
Increase in customer engagement
What RCS enables for your business
- Rich media messaging with images, videos, and carousels
- Interactive buttons for one-tap actions
- Verified sender identity builds customer trust
- Real-time read receipts and typing indicators
- Seamless SMS fallback for full reach
- End-to-end encryption for security
Intelligent Engagement
AI-powered messaging with human oversight
Continuous customer engagement doesn't mean replacing your team—it means amplifying them. Our AI handles routine inquiries and maintains conversations around the clock, while your team steps in for moments that matter.
Always-on engagement
AI responds instantly to common questions, product inquiries, and appointment requests—24/7, 365 days a year.
Human-in-the-loop control
Complex conversations are seamlessly escalated to your team. Full visibility and override capabilities at every step.
Learns your brand voice
Our AI adapts to your tone, terminology, and business rules— every message feels authentically yours.
Hi! I'd be happy to help you schedule a consultation. What day works best for you?
AI Assistant
I have a complex integration question about our existing CRM.
Hi, I'm Sarah from our integrations team. I can walk you through our CRM options. What system are you currently using?
Sarah Chen
White Glove Service
Bespoke solutions for unique requirements
Every business is different. RCS approval is complex—separate applications for each carrier, compliance documentation, technical requirements. We manage the entire process and build custom integrations tailored to your infrastructure, workflows, and goals.
Premium Onboarding
Dedicated implementation specialists guide your team through every step. We handle Google, AT&T, Verizon, T-Mobile—no forms or compliance docs for you to prepare.
Custom Integrations
Connect RCS to your CRM, ERP, marketing automation, or any internal system. From rich media templates to AI automation—we build the bridges your business needs.
Dedicated Support
Priority access to our engineering team. When questions arise, you speak directly with the people who built the platform. We scale with you.
Have specialized requirements?
Trust & Verification
Verified by Google. Trusted by enterprises.
RCS requires Google verification for business messaging—a rigorous process that confirms your brand identity. When customers see your verified profile, they know it's really you.
Google Verified
Every RCS business profile must pass Google's verification process, ensuring authenticity and reducing fraud.
Enterprise Adoption
Leading companies across industries have adopted RCS to communicate securely with their customers.
Brand Protection
Your verified logo and name appear directly in the message thread, protecting your brand from impersonation.
Companies using RCS messaging*
Vanguard
Financial Services
Walgreens
Retail & Pharmacy
Ramp
Fintech
*These companies have publicly adopted RCS messaging. Their inclusion does not imply endorsement of or partnership with Pinnacle.
Our Experience
Years of telecom & messaging expertise
Our team has deep roots in telecommunications and business messaging. We've navigated carrier relationships, compliance requirements, and technical integrations—so you don't have to.
Millions+
Messages delivered
Enterprise
Grade infrastructure
Your competitors are already getting verified
Google's RCS verification process is first-come, first-served in many industries. Companies that get verified first establish trust with customers while competitors are still sending plain text. Don't let your brand get left behind.
weeks to verification
prefer verified senders
RCS adoption accelerating
Free consultation, no commitment
Our Process
From concept to customer connection
RCS approval typically takes weeks of navigating carrier requirements and compliance checks. We've done it dozens of times—a proven approach that gets your messaging live faster, with less friction and better results.
Consultation
We discuss your messaging needs, target audience, and business objectives. Tell us what you want—we'll design the perfect solution.
Verification
Carrier-by-carrier RCS approval is tedious. We handle Google, AT&T, Verizon, T-Mobile, and all compliance requirements for you.
Development
Our team builds your custom RCS agent with rich media, interactive elements, AI automation, and smart fallbacks to SMS.
Launch & Support
We deploy your messaging platform and provide ongoing support to optimize engagement and scale as your needs evolve.
Get Started
Ready to transform your customer messaging?
Let's discuss how RCS can elevate your brand communication. Our team will guide you through every step, from verification to launch.
Expect a response within 24 hours